Does any one of the available options do more good than harm? Having a method for ethical decision making is essential. How do you make the best possible decisions, knowing they will have an impact on your company's future? Dr. Meeler is a professor at Winthrop University. Specifically, we will address ethical decision making in business as providing the guiding requirements or goals for right conduct. • Focuses on how fairly or unfairly our actions distribute benefits and burdens among the members of a group. We all have an image of our better selves -- of how we are when we act ethically or are "at our best." We may not all agree to the same set of human and civil rights. The basic idea here is that people have a right to be treated with respect and dignity. Change ), You are commenting using your Google account. The ethical action is the one that provides the greatest good for the greatest number. People who find it natural to use the principle approach to ethical decision making tend to use words like "must," "ought," "duty," "obligation," and "never." So to apply this approach one must think as to what they should do, and what there virtues tell them to do. Making good ethical decisions requires a trained sensitivity to ethical issues and a practiced method for exploring the ethical aspects of a decision and weighing the considerations that should impact our choice of a course of action. In the end, we must strive to achieve the greatest harmony of virtues. 1. Of course, if you factor in the likely effects on my inheritance, my “happiness-quotient” goes way up if I visit auntie in the hospital. Ethical dilemmas impact boardroom decision-making on a daily basis. Can I learn more about the situation? After you take action, review the path you chose. Why? Ethics is not following culturally accepted norms. • The principle states: “An action or policy is morally right only if those persons affected by the decision are not used merely as instruments for advancing some goal, but are fully informed and treated only as they have freely and knowingly consented to be treated.”. We probably also have an image of what an ethical community, an ethical business, an ethical government, or an ethical society should be. Some decision-models do not begin with a goal. (Manuel Velasquez, 2015) Following are the steps that can help in reachin… When our feelings … "When in Rome, do as the Romans do" is not a satisfactory ethical standard. Ethics is not religion. The idea is that I am making myself available as a “team-member” to work with other family-members in ensuring that auntie, and everyone else in the family, get the assistance needed. These virtues are dispositions and habits that enable us to act according to the highest potential of our character and on behalf of values like truth and beauty. Utilitarian Approach The Utilitarian Approach to ethical decision making states that you should choose the action or policy that has the best overall consequence for all people who are directly or indirectly affected. Even when two approaches would come to the same result, you should not ignore features that are relevant to the other approach, if for no other reason to not insult your friends, colleagues, family members, hosts, etc. Change ), You are commenting using your Facebook account. (The Virtue Approach) 4. There are different ethical approaches which may help you make the most ethical decision. So, it is not obvious that the rights approach would command me to visit my aunt. This theory states that the moral and ethical thing to do is the action that will produce the most good. Community members are bound by the pursuit of common values and goals. The common good is a notion that originated more than 2,000 years ago in the writings of Plato, Aristotle, and Cicero. Ask things like How do our actions respect the moral rights and the dignified treatment to which every person is entitled? Primary contributors include Manuel Velasquez, Dennis Moberg, Michael J. Meyer, Thomas Shanks, Margaret R. McLean, David DeCosse, Claire André, and Kirk O. Hanson. How some differing approaches might work in an example. This framework for thinking ethically is the product of dialogue and debate at the Markkula Center for Applied Ethics at Santa Clara University. This approach is based in equality. We’ll explore both of these steps in this chapter. So, the money I might get from inheriting her wealth or the fun I might have the concert simply do not count to a rights theorist. Social and natural science can provide important data to help us make better ethical choices. Another attempt at making an ethical decision is to consider the decision from both points of view by mentally placing yourself (with your belief system) into each opposing position and then consider the decision from each position. My partner? So, when I think about what to do this weekend, I do not focus on happiness (like utilitarianism), nor do I focus on building a virtuous character for myself, nor on respecting my aunt’s needs. Favoritism gives benefits to some people without a justifiable reason for singling them out; discrimination imposes burdens on people who are no different from those on whom burdens are not imposed. The list of moral rights -- including the rights to make one's own choices about what kind of life to lead, to be told the truth, not to be injured, to a degree of privacy, and so on -- is widely debated; some now argue that non-humans have rights, too. More recently, contemporary ethicist John Rawls defined the common good as “certain general conditions that are…equally to everyone’s advantage.” In this approach, we focus on ensuring that the social policies, social systems, institutions, and environments on which we depend are beneficial to all. The fairness or justice approach to ethics has its roots in the teachings of the ancient Greek philosopher Aristotle, who said that “equals should be treated equally and unequals unequally.” The basic moral question in this approach is: How fair is an action? A very ancient approach to ethics is that ethical actions ought to be consistent with certain ideal virtues that provide for the full development of our humanity. The Ethical Decision-Making Framework can be used to assist pharmacy professionals in assessing a situation that poses a more complex ethical dilemma. Utilitarianism is one of the most common approaches to making ethical decisions, especially decisions with consequences that concern large groups of people, in part because it instructs us to weigh the different amounts of good and bad that will be produced by our action. Are some concerns more important? Change ). Ethics is not the same as feelings. Companies become ethical one person at a time, one decision at a time. in ethical decision making and presents a model that professionals can use as they address ethical questions and dilemmas in their work. As long as you take the time to answer those questions, you can … An ethical decision-making approach can: clarify thinking about the issue/dilemma ; assist in the analysis of the issues involved, the dissection of the presenting problems and clearer identification of the dilemma ; provide an individual or organisation with a rational way in which to defend a particular course of action (Fry and Johnstone, 2008). The ethical corporate action, then, is the one that produces the greatest good and does the least harm for all who are affected -- customers, employees, shareholders, the community, and the environment. When I choose to visit my sick I aunt, I should be motivated out of respect for her as a sick, elderly lady with no children of her own; I should try to understand her loneliness and vulnerability, and I should visit her because of my respect for her and my willingness to see her treated well. • The community is comprised of individuals whose own good is inextricably bound to the good of the whole. Ethics really has to do with all these levels -- acting ethically as individuals, creating ethical organizations and governments, and making our society as a whole ethical in the way it treats everyone. Before tackling an ethical issue, clearly define the nature of the challenge. – What approach can you take to ensure ethical decision making? To do so, you must seek out resources such as professional guidelines and organizational policies, and rule out any unethical solutions to your problem. ( Log Out / • Examples might be: honesty, courage, faithfulness, trustworthiness, integrity, etc. A good system of law does incorporate many ethical standards, but law can deviate from what is ethical. Employees look to the behavior of top management as an example of the type of behavior that the company finds acceptable in the workplace. 5 Approaches to Ethical Decision Making. Today we use this idea to say that ethical actions treat all human beings equally-or if unequally, then fairly based on some standard that is defensible. Because of the travel time involved, you cannot both attend the concert and travel home to visit your sick aunt in the hospital. Or which option, at least somewhat, best demonstrates integrity, trustworthiness, honesty, compassion, or any of the other virtues we honor? Change ), You are commenting using your Twitter account. Try always to appreciate the fact that many methodologies can work together well, if first we take the time to understand and integrate them. What sort of person would put his own fun-time aside in order to visit his ailing aunt in the hospital? Virtues are attitudes or character traits that enable us to be and to act in ways that develop our highest potential. How do those standards get applied to specific situations we face? If you don’t know where you stand, or if … Companies become ethical one person at a time, one decision at a time. Think creatively about potential actions 9. Now let’s take a look at some more advanced tools that you can use if you have some time to ponder your options before making a decision. The virtue approach to ethics assumes that there are certain ideals toward which we should strive. This may be a system of laws, effective police and fire departments, health care, a public educational system, or even public recreational areas. is to identify your feelings. While this may ensure that all decisions originat-ing from this work group conform to the organi- zation ’ s ethical standards, it relies heavily on the. On the basis of such dignity, they have a right to be treated as ends and not merely as means to other ends. Using one or more of these principles and ethical approaches intentionally can also help you examine choices and options before making a decision or solving an ethical dilemma. Hire people with similar values. ... top of mind when making decisions. In business, it is important to know what the company values are and how they integrate into policies guiding our actions as employees. Do I want to be the sort of person who only visits his sick elderly aunt to get her money? Before a model can be utilized, leaders need to work through a set of steps to be sure they are bringing a comprehensive lens to handling ethical disputes or problems. 1. This argument basically says that humans are unparalleled in the fact that they can freely make decisions to do and act how they want. Many philosophers and ethicists have helped us answer this critical question. This approach to ethical decision-making will, however, ensure that you have considered the stakeholders, evaluated the impacts, and come to a decision that you consider ethical… Of course, you might read these two perspectives and think that my proposed choices reveal important aspects of my personal character. Deciding how you will treat employees requires you to consider many ethical issues from fair pay to providing a safe and healthy work environment. Making an ethical decision often means weighing different values against one another. The PLUS model, a set of questions designed to help you make a decision from an ethical point of view, can ensure you're doing the right thing. Here, we outline five ways to create a more ethical company culture. Though you might be tempted to focus on the nuts-and-bolts aspects for running a business and making a profit, you can't avoid ethical concerns that are common to all businesses. A CEO’s job is to ensure there are secure, accessible channels in place for employees to report their concerns, and that any allegations are addressed swiftly and thoroughly. Ethics is not science. The virtuous person is the ethical person. The Common Good Approach The Greek philosophers have also contributed the notion that life in community is a good in itself and our actions should contribute to that life. 2. Actions are wrong to the extent that they violate the rights of individuals; the more serious the violation, the more wrongful the action. There are still problems to be solved, however. 4. 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