When will contactless be available on other Lothian Buses services? My Account. For more information, please check with your card issuer. Then we had the company’s failure to allow contactless family tickets. Annandale Street Connecting Edinburgh with the towns and villages of East Lothian. You can view your payment and journey history here. You haven’t used your PIN with your card before, Your card issuer has declined the payment, Your device has not been set up correctly to use Apple Pay or Google Pay. When prompted, tap your card or device against the contactless reader next to the ticket machine. While the firm operate an m-ticket app - which … Sponsored advertisement. Bus Transport News. If approved, it is important that you understand that this could result in you incurring charges such as overdraft or overlimit fees. With the help of our essential guide, you’ll discover the very best of Edinburgh and the Lothians. Lothian Buses subsidiary East Coast Buses launched contactless payment on its services on Thursday 20 December. Unfortunately, we will not always know the reason for why a payment has failed, but this could be because: Our ticket machines cannot ask you to enter your PIN and so, if your card is not contactless enabled, it cannot be used. The driver will prompt you when to tap your card and, if the transaction is approved, your tickets will be printed along with a receipt. Please note that capping cannot be applied to tickets purchased in this way.Â. We request the funds for any journeys made using contactless cards or devices in the early hours of the following morning. NightBus – Our night buses run from midnight until the early hours to get you home. During a contactless payment, minimal information is sent during the transaction and no information about your card account or personal data is displayed. Visa or Mastercard (including Maestro) Contactless payment cards can be used to pay for your tickets on Airlink and Skylink, as well as payments by Apple Pay and Google Pay. Lothian have now rolled out contactless payments across their services from Wednesday, July 24th July. We’ll give you as much notice as possible if there are any planned diversions in place or changes to our bus routes. With the help of our essential guide, you’ll discover the very best of Edinburgh and the Lothians. This is not progress or progressive. Sorry there has been an error, please try again. Contactless is the easiest way to pay for your Airlink or Skylink ticket. The driver will then ask you to try another card or to pay with cash. Contactless payment is currently only available on Airlink service 100 (including the N100 night service) and Skylink services 200, 300 and 400. If it has, you’re protected against fraud loss as long as you report it to your issuer as soon as possible. 1.3. For those all important bus times, we have detailed timetables for every service across the network. Please see the UK Cards Association’s website for more information. Check that your card is still valid. We run four services connecting the City Centre, North Edinburgh and West Edinburgh with the airport. There are a few reasons why a payment can fail. Flowbird and NMI deliver industry-first Contactless EMV ticketing for Lothian Buses. "This is a further insult to parents after they were let down by Lothian Buses' Board with the lack of buggy space on new buses. Two bikes worth £6,000 stolen after tourists robbed at … Lothian Buses – We operate over 50 regular services with plenty of connections across the network. 1 comment . tap your card or device on the card reader, wait for the positive beep and green lights. Tickets should be kept for the duration of your journey. One passenger made Lothian Buses aware of card issues mid-way through August. “First we had problems with a lack of buggy space on Lothian’s new fleet of buses. Our drivers will be able to refund a ticket purchased with contactless if this is brought their attention immediately after purchase. Previous post: Look out for our special 100 years logo on your bus We operate over 50 regular services with plenty of connections across the network. EH7 4AZ. The first large scale adoption for transit in Britain has been the Transport for London Oyster card.This uses a proprietary encoding developed by Cubic Transportation Systems.. Please see our Frequently Asked Questions for more information. You can buy any ticket that you would normally buy with cash from the driver. Yes – just hold your Ridacard or Scottish National Entitlement Card against the smartcard reader on the top of the ticket machine as normal. All our equipment is tested and certified to comply with strict card scheme standards. Paying by contactless is easy!  All you need to do is: Contactless payments with daily capping are only currently available for individual adult travel. You can’t share the same contactless card to pay for travel if you want daily capping. I use the bus to get to friends flats, to go into town and on some occasions to get to IKEA. If it’s unsuccessful, the ticket machine will print a receipt showing that the payment was declined. We’ll share updates on its availability on our … If you live in Edinburgh and the Lothians, this section has all you need to plan your travel arrangements. It is official. Most new payment cards will be contactless enabled. You have successfully logged in, click the link below to go to your account Contactless smart cards are being progressively introduced to replace paper ticketing on the buses of Britain. We’re unable to accept payments by American Express, including where an American Express payment card is used to fund Apple Pay or Google Pay. This popular service connects communities around West Lothian seven days a week. Because these services have more than one Adult Single fare, the process is a little different: Tell the driver your destination, and that you’d like to pay by contactless tap your card or … For the purposes of these Conditions, a contactless payment card is a card or any device that is used to make contactless payments and which is used for travel on Lothian services. EH7 4AZ. The driver will prompt you when to tap your card and, if the transaction is approved, your tickets will be printed along with a receipt. However some passengers have reported that their cards are being declined and even put on Lothian Buses' card deny list. The news followed the latest introduction of contactless travel on the Skylink 400 buses that provide transport links from the airport - the payment method was also recently fitted to Lothian Country and East Coast Buses vehicles.. We accept contactless payments on all National Express West Midlands buses for adult tickets, just tap your card/device and away you go. Contactless payment comes to Lothian Buses From today, Wednesday 24 July, Lothian Buses services will accept contactless payment with daily fare capping. If you have a replacement contactless card, you should also check the ‘Valid From’ date (if it has one) to ensure it is ready to be used. Bristol, UK, September 23, 2019 — NMI, the unified commerce enablement company, has partnered with Flowbird to deliver the first PCI P2PE certified contactless ticketing solution, live on buses in the Edinburgh area since July. East Coast Buses – Connecting Edinburgh with the towns and villages of East Lothian. Commuters can now go contactless with a daily cap on fares - similar to the system already in operation in London - in a first for Scotland. Contactless payment cards are safe and secure, and have the same level of protection as Chip & PIN payments, so you can feel confident when using one to pay for travel. Edinburgh commuters are now able to go contactless for the first time around the city as Lothian Buses have launched a new payment system in time for this year’s Fringe. Very occasionally cards stop working and are no longer recognised by the card readers. We can accept most Visa and Mastercard contactless cards issued outside of the UK. Yes – your card can be used more than once. Launching city wide on Wednesday the service will be available on all Lothian Buses. Passengers can tap their contactless card to be able to travel when they board the bus. Depending on the reason for the decline, you may need to contact your card issuer to be able use the same payment card for travel on our services again.  If that transaction is declined, the card or device will not be accepted for travel until the outstanding balance is paid.  If your card has been denied for travel, please enter your details here to find out if a balance is still outstanding and how to re-enable your card or device. Skip to journey planner. If it has expired, please ask your card issuer for a new one. We regularly check with card issuers to make sure that your card hasn’t been reported as lost or stolen. Living and studying in Edinburgh? Updated Sunday, 28 July, 2019 by www.focustransport.org. When this happens, the ticket machine will print a receipt showing that the payment was declined. The daily capping sysem gives a fast and convenient way to pay on the bus . Unlike other retail terminals, after the ticket sale is recorded it is cancellable from the ticket machine for only a short period of time; after which, it is not available to be refunded. From start of service today buses began accepting contactless payment including daily fare capping – a first in Scotland. Lothian Buses will begin accepting contactless payments on services across the Edinburgh and Lothians region, marking a ‘first for Scotland’. It’s easy to select the bus you need or plan your journey with our interactive route maps. Lothian Buses will roll out a contactless payment system on its fleet of city buses from today – with unlimited daily travel in Edinburgh capped at £4. Nigel Serafini, Commercial Director from Lothian said: This is the first time that contactless payment will be accepted for journeys on our services between Edinburgh and East Lothian. If you’re unsure, please check with your issuer. From start of service tomorrow Lothian Buses will begin accepting contactless payment including daily fare capping – a first in Scotland. As a security measure, most new or replacement contactless cards won’t allow contactless payments until a chip & PIN transaction has been completed first. In London children up to 10 travel on buses for free if they are with a parent, but in Edinburgh parents can pay by contactless but must carry 80p in cash for kids over 5! If you’re travelling with other people and want to buy paper tickets using contactless, then please ask the driver for the tickets you require and indicate that you wish to pay by contactless. In a tweet posted this morning, Lothian Buses appeared to confirm to an Edinburgh Evening News reader that contactless payment methods will be “rolling out across 2019”. Just indicate to the driver that you’d like to pay with contactless, and ask for the ticket you want. Find out how to get around, check out ticketing options, hear from other students and pick up hints and tips in our blog! Contactless Paymants on Lothian. Contactless Paymants on Lothian Edinburgh has always been famous for not giving change on their buses. Commuters will be charged £1.70 for an adult single ticket on an automated system which can read cards and accept mobile payments. Lothian We’ll give you as much notice as possible if there are any planned diversions in place or changes to our bus routes. The new contactless payment scheme will include daily capping, which is similar to the London system. Look for the contactless wave symbol on your bank debit or credit card. This popular service connects communities around West Lothian seven days a week. Contactless Tap, Tap, Cap – no need to decide what ticket to purchase, just tap your contactless card or device every time you need to travel and we’ll automatically charge you the cheapest daily fare for the journeys you’ve made, across our entire network and the Lothian family of services. Sign in for quick access to your favourite stops, journeys and services. The most up to date version can be found online at lothianbuses.com. The latest introduction of contactless payment is part of a roll out of contactless on all buses in the Lothian family fleet. Daily capping is applied to the card or device used, so please continue to use the same contactless card or device for the rest of that day. If you swap between different payment cards or devices, your payments will not be capped.  For example, if you use both a contactless card and a phone to pay for travel in the same day, your payments will not be capped (even if they’re funded by the same bank account). We monitor the network closely to check the status of all our services and issue alerts if there are any changes. We don’t however accept payments by American Express made through Apple Pay or Google Pay. Airport Buses – We run four services connecting the City Centre, North Edinburgh and West Edinburgh with the airport. Living and studying in Edinburgh? Find out how to get around, check out ticketing options, hear from other students and pick up hints and tips in our blog! Lothian Buses will accept contactless payment, as well as cash, on their services from Wednesday 24th July: https:/… Been a long time coming, but as long as you use the same card, it will cap at £4 day ticket if you have three or more journeys in a day. Be aware that your card issuer may charge you an overseas transaction fee or additional charge for a payment if your card has been issued outside the UK – please check with your card issuer. Lothian Country – This popular service connects communities around West Lothian seven days a week. Your ticket will be issued once payment is complete. If you’re unsure, please check with your issuer. Yes, we are able to accept payments by devices using Apple Pay or Google Pay. For devices using Apple Pay, help can be found on Apple’s website. Customer Services Department With our live tracker we follow the location of your bus and tell you when it’s due to arrive at your stop. Lothian Buses have announced that contactless will be rolled out across all of their services. Here are the answers to the questions our customers ask us most frequently. Daily capping, similar to the London system, allows a fast and convenient means of payment on Lothian services. We’ll share updates on its availability on our other services on our website, on Twitter and on Facebook. You’ll then need to buy another ticket if you want to travel. 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